Data we process
Account details, profile details, service requests, booking records, payment ledger references, messages, reviews, disputes and support tickets.
Workhorizen is built for GDPR-aware marketplace operations: account identity, requests, bookings, payments, reviews and disputes are separated and audit logged.
Account details, profile details, service requests, booking records, payment ledger references, messages, reviews, disputes and support tickets.
To create structured requests, match providers, compare offers, run protected bookings, handle payments, prevent abuse and resolve disputes.
Personal contact details stay protected until the required marketplace stage and are logged when they are revealed.
Operational records are retained while bookings, payments, disputes, legal obligations or fraud reviews are open.
Users can request account export or closure from settings. Closure is reviewed against open bookings, payouts and disputes.
Google may be used for sign-in and maps. Stripe may be used for cards, wallets, payment authorization, refunds and provider payouts.